Welcome and Thank You For Choosing
Savannah Endocrinology

We are committed to providing you with the highest quality medical care possible in a cost-effective manner. We specialize in providing endocrinology care to our patients in the Savannah area.

As a courtesy, we attempt to contact every patient with an appointment reminder phone call, e-mail, and/or text message. However, it is the responsibility of the patient to arrive on time. Please arrive for your appointment 15 minutes early. When you arrive, please inform the front desk of any changes in demographics (phone no., address, insurance, etc.). Please note the staff prepares ahead of time for your appointment, and therefore if it is necessary to cancel your appointment, patients are required to call or leave a message at least 24 hours before their appointment time. Monday appointments must be cancelled by noon the preceding Friday to avoid the “late cancellation” fee. Notification allows the practice to better utilize appointments for other patients in need of prompt care. The fee for a “no show” or “late cancellation” will be $50.00.

All fees must be paid prior to any rescheduling.

Relevant labs/test results are to be completed before your appointment. If completed at a different location or by your referring provider, you must bring copies of your results. We respect your time and understand you may have taken time away from work /school to attend your appointment. We will do everything we can to keep appointments on time, however your provider will spend as much time as necessary with each patient to address their medical needs. If there is a delay that is too much for your schedule, we will gladly reschedule your visit. We appreciate your patience and understanding.

It is your responsibility to know your insurance benefits. Please be aware that some services provided at Savannah Endocrinology may be deemed non-covered services or not medically necessary under Medicare and/or other medical insurance programs. Due to the number of new plans available and the constant changes in insurance carrier policies, Savannah Endocrinology will not guarantee insurance coverage or payment for any services. Patients are responsible for understanding their own coverage, co-pays, co-insurance, deductibles, and any referral or pre-authorization requirements. Savannah Endocrinology is contracted with several insurance companies. We will verify your insurance coverage at each visit to help ensure your coverage is active. Notify the office if you have a change in address or insurance coverage. If you have an insurance plan that requires a referral, you will need to present a printed copy of the referral at check-in. If you do not have your referral, you will be asked to sign a waiver accepting full responsibility for any changes related to services provided on that date. We offer self-pay options for in-person and telehealth visits.

Payment is due at time of service. You will be notified of all balances unpaid by your insurance. Regardless of insurance coverage, you are responsible for all bills being paid in a timely manner. Savannah Endocrinology reserves the right at any time to suspend appointments and/or refer your care elsewhere for non-payment. Any outstanding balance over 60 days due will be referred to an outside collection agency and may be subject to a 10% collection fee. Any returned check will be charged a $25 bank fee.

Completion of special forms such as FMLA, disability, workers compensation, letters for employers/school, other not provided at time of appointment etc. require time away from patient care and day to day business operations, and therefore we will charge an administrative fee. Diabetic shoe forms require a concurrent foot exam on day of form completion and therefore a visit will be scheduled. Blank forms will not be accepted. All patient information MUST be completed before submitting the form to us for completion. Forms will be completed within 7 BUSINESS DAYS. Many forms require a current examination prior to being completed. The charge for review and completion of medical forms or letters written by the physician is $25.00. Payment is due at the time of pick-up of forms.